Sarasota County Mobility Services
The Sarasota County Commission approved Sarasota County Area Transit’s (SCAT) mobility service plan to eliminate underperforming fixed routes, modify fixed routes to improve performance, and continue other routes without changes. In areas where a fixed route is removed, on-demand, curb-to-curb service will be provided. This service plan resulted from an 18-month, in-depth study of the current service, including performance measures such as the cost per hour, cost per mile, and cost per passenger. In addition, SCAT analyzed the number of customers boarding and departing by stop to determine popular stops that should continue to be served. Input was also gathered from the public, stakeholders, and bus operators to inform the process.
SUMMARY OF TRANSIT CHANGES
- Routes that will have little to no changes: 6, 12, 17, 33, 99, and the Siesta Key Breeze.
- Modifications of schedules and routing: 1, 2, 3, 5, 7, 8, 9, 13, 14, 15, and 30.
- Elimination of fixed routes: 1A, 4, 11, 16, 18, 23, 26, 28, 40 and 100.
- Beginning of new curb-to-curb service called OnDemand by Sarasota County.
All these actions should address efficiency and effectiveness.
HOW ON-DEMAND, CURB-TO-CURB SERVICE WORKS
OnDemand service will be offered in North Port, Englewood/Venice, Longboat/Lido, and Siesta Key. Trips can be taken from anywhere within the zone to another location within the same zone.
OnDemand will operate similarly to today’s popular ridesharing services like Uber and Lift. Customers can request a ride via a mobile application from your app store, at scgov.net/OnDemand or by calling a dedicated call center at 941-300-1553. Customers may also email questions to email@example.com.
Customers pay their fares while making the reservation online, in the app, or by paying cash to the driver. The application and website will accept credit cards, debit cards, and prepaid cards. Customers reserving rides by phone and those preferring to pay cash will need to pay cash when boarding.
The ride will show up within 30 minutes of the ride request. The OnDemand vehicle will pick up customers and take them to their destinations within the same zone. Other customers traveling similar routes may ride along. Vehicles will be minivans that are accessible for those using mobility devices or needing a ramp to board.
SCAT PLUS: ADA SERVICES
SCAT Plus will continue to operate within Sarasota County. SCAT Plus offers service to individuals who cannot utilize fixed route service due to a disability and who live within 3/4 mile of a fixed route service. Certification for this service is required. The hours of operation are the same as the fixed-route service. Certified customers must make an advanced reservation. The area where SCAT Plus will operate is changing. Customers who formerly used SCAT Plus in the new on-demand service zones will be able to use the new service for trips within that zone. If you are a SCAT Plus customer and unsure of which service to use, call the Sarasota County Contact Center (941-861-5000).
For more information, go to https://www.scgov.net/government/scat-bus-service/scat-bus-service